Bovada's Privacy Policy

When you create an account and use our services on Bovada, we collect certain personal information. This is collected solely to ensure a secure and seamless experience. We do not collect any information beyond what is necessary.

At registration, we collect your name, date of birth, email address, mobile number, and residential address. A copy of your national ID or passport may be required for identity verification.

Bovada uses the data it collects solely for defined purposes. We believe transparency is the foundation of trust, so we consider it our responsibility to explain every reason your information is used.

We use your information to manage your account, process transactions, provide customer support, and fulfill legal obligations. Your data is also analyzed to maintain platform security and prevent fraud.

• Completing account registration and verification.
• Processing deposit and withdrawal transactions securely.
• Delivering a personalized gaming experience and promotional offers.
• Detecting and preventing unusual activity on the platform.
• Complying with legal and regulatory requirements.
• Improving platform performance and enhancing the user experience.

Bovada does not sell or rent your personal information to third parties. In limited circumstances, sharing a minimal amount of data may be unavoidable. In every such case, information is shared strictly under confidentiality agreements.

Payment processors (such as bKash, Nagad, Rocket) receive limited financial data to complete transactions. Identity verification agencies verify ID information as part of the KYC process.

• We may be required to disclose information upon receiving a lawful order from a government or regulatory authority.
• Technology service providers (cloud hosting, security software) have limited access to data.
• Information may be shared with law enforcement agencies in connection with fraud investigations.
• All third parties are contractually bound to uphold our privacy standards.

Bovada uses cookies and similar tracking technologies on its website and app. These improve your browsing experience and ensure the platform functions as intended.

We use three types of cookies: essential cookies (required for the platform to function properly), functional cookies (to remember your preferences), and analytics cookies (to review usage and improve the platform).

• Essential cookies cannot be disabled — the platform will not function without them.
• Optional cookies can be blocked through your browser settings.
• Disabling cookies may limit some features.
• We do not use third-party advertising cookies.

Bovada retains your data only for as long as necessary. All information is kept while your account remains active. After account closure, certain data may be retained for a specified period to meet legal obligations.

• Transaction records: 5 years (in accordance with financial regulations).
• KYC documents: 3 years after account closure.
• Gaming history: 2 years (for responsible gaming purposes).
• Communication logs: 1 year (for customer service purposes).
• Once the retention period expires, data is securely deleted.

Bovada believes every user should have full control over their own data. That is why we provide you with several important rights that you can exercise at any time.

• Right to Access: You can request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: You can object to certain uses of your information.
• Right to Portability: You can request a copy of the data we hold about you.
• Right to opt out: You can opt out of marketing communications at any time.

Bovada's services are intended exclusively for adults aged 18 and above. We do not knowingly collect information from anyone under 18.

If a minor accidentally creates an account, we will delete that account and all associated data as soon as we are notified. Parents can use parental control software to manage their child's online activity.

• Age verification is mandatory during registration.
• If an underage account is detected, immediate action is taken.
• Suspicious registrations are reviewed by an automated system.

Bovada uses the latest technology and methods to keep your data safe. Our security team monitors the platform around the clock and is always ready to respond to any threat.

• All data is stored and transferred using 256-bit AES encryption.
• Two-Factor Authentication (2FA) — Activate for an extra layer of security.
• Regular security audits and vulnerability assessments are conducted.
• If unusual login attempts are detected, the account is automatically locked temporarily.
• Payment details are not stored on our servers.

Bovada may update this privacy policy when necessary. Changes may be prompted by new legal requirements, technological developments, or improvements to our services.

For significant changes, a notification will be sent to your registered email and an announcement will be displayed on the platform. The "Last Updated" date at the top of the page is always kept current.

• Continued use of the platform after changes take effect constitutes acceptance of the updated policy.
• You will be notified of significant changes at least 30 days in advance.
• The support team can provide a copy of any previous version upon request.

If you have any questions, concerns, or requests regarding our privacy policy, do not hesitate to contact our support team. We are always here for you.

• Email: [email protected] (for general inquiries)
• Privacy complaints: [email protected]
• Hours: 7 days a week, 9:00 AM to 11:00 PM
• Typically responded to within 24 hours